Media Strategy

September22,2010

Eagles’ Decision to Start Vick Shows How Quickly Public Opinion Can Change

The Eagles gave Michael Vick a chance at a fresh start in the NFL after he was released from prison over a year ago. They did so to a chorus of boos and judgement by many in the media and the public. Still, Vick was given a chance to play behind McNabb and filled in for McNabb a few times with varying degrees of success.

As a long time Eagles fan I was angry, sad, and shocked when Donovan McNabb was traded to the Redskins and original backup QB Kevin Kolb was given a contract extension, a franchise tag and, obviously the starting QB role. What the Eagles were calling the Kolb Era, I referred to as the Kolb Error. It wasn’t that I wanted Vick to start, I wanted Reid to go and McNabb to stay.

My amateur sports analysis is that the Eagles may not have signed Kevin Kolb to a 12 million + extension if they thought there was a chance in hell it was safe to make Michael Vick a starter–for skill reasons but mostly for public relations reasons. The tone of public opinion on Vick has been mostly negative, in particular among people who aren’t big fans of football, a demographic the NFL is trying hard not to alienate for the sake of advertisers. I have to believe that this fear of public opinion is why a team like the Raiders would sign former Redskins QB Jason Campbell (whom they have now benched) and not Michael Vick.

What a difference 18 months makes. Who would have known that it would only take a game and half of mediocre (not ‘horrible’) play on Kolb’s part to turn fans and sports enthusiasts  into a mob that all but ridiculed the Eagles decision to make Kolb number 1. And more than that, who would have thought the Eagles would be facing a PR nightmare for NOT starting him?

Public opinion is a fickle beast, and this is a situation that could have easily gone in the other direction. Fortunately for Vick, his biggest detractors have moved on and aren’t really keeping up with his latest activities. Vick participated in a reality show last year that humanized him in the eyes of sports fans, and often that’s all it takes to be forgiven.

I’m sure PETA will release a statement expressing sadness that Vick is being in any way allowed to move on with his life given his past actions, but it will have zero effect on Vick’s reputation going forward or how the fans receive him in the stadium. There will also be grumblings if Vick shows flashes of his old self when he consistently struggled to find receivers. Still, Vick wins in this case and the Eagles lose by continuing their streak of mistreating their most loyal players. [Okay that's not media analysis that's my biased amateur sports reporter opinion].

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September15,2010

Clinton Portis Apology Proves–It’s Not WHAT You Say, Its WHEN You Say It

Yesterday NFL Redskins’ Running Back Clinton Portis apologized for comments he made regarding woman reporters. He was asked to discuss female reporters in the locker room. The question was spurred by the Ines Sainz story; although Portis was not specifically asked about Ms. Sainz and maintains that he was not aware of the Sainz controversy at the time he answered the question.

Essentially, Portis said that women reporters probably are attracted to men on teams and that it’s likely that there is or can be attraction on both sides. Some woman reporters, such as Jemele Hill of ESPN, took offense to Portis’ comments believing that he implied woman reporters are on the prowl in the lockerrom. No doubt Portis came close to implying that by saying that “I know you’re doing a job, but at the same time, the same way I’m going to cut my eye if I see somebody worth talking to, I’m sure they do the same thing.”

Close but no cigar. What Portis is describing is the human condition as far as I’m concerned. Noting that someone is attractive doesn’t imply a plot, plan or obligation to act—though in a society as body conscious and sexually repressed as America, it’s no wonder that people don’t understand that. However, I know that if attraction and action always went hand in hand, I wouldn’t be able to keep a job anywhere, cause Lord knows I LOVE MEN. All types of men!

The public flogging Portis experienced just shows that sometimes it’s not what you say, it’s WHO says it, WHEN they say it, and whether or not the subject is toxic. Portis has a history of making comments that are decidedly not thoughtful and showing his whimsical side more often than not. So there’s a history there that colors everything he says, that’s what I mean by “who.”

When I use the term toxic, and you will see me use that from time to time, I mean not-able-to-be-safely-handled or navigated.

Portis spoke in an environment that simply wasn’t navigable. And the NFL and the Redskins organizations’ reaction to such benign comments proved it. Had they waited two hours they would have found there was no controversy here. I will never understand organizations’ rush to force apologies and throw employees under the bus.

The practice of handling media relations by denouncing benign comments made by people who aren’t authorities on subjects (no one is clamoring for Portis’ views on feminism) is a strategy that has proven ineffective more times than I can count.

To relate this more closely to the world of those of you who work in public relations…

There’s one huge mistake that I believe media trainers make when training people. For those of you who work in PR, you can tell me you agree or disagree. Every time the idea of putting together a training session for speakers comes up, some public affairs specialist/public relations rep says:

We need to have someone ask them TOUGH QUESTIONS. We gotta put them right in front of the camera—show’em how tough it is to talk to the media! That way they’ll take it seriously.

Sure, if you define “seriously” as scaring the crap out of someone and causing a brain freeze mid-sentence. I’ve been media training people for the better part of 4 years now. And I have yet to have a client who felt that talking to the media was “no big deal.” I’m not saying those people don’t exist, but I think they’re pretty rare as far as subject matter experts go.

Most people are scared to speak to the media fearing just the sort of treatment the hypothetical PR person suggested they conduct during a training session. [I’ll blog more about media training and putting those sessions together later.]

Unfortunately (sarcasm), most reporters are perfectly nice which lends to interviewees letting their guards down. –Insert foot in mouth—Fallouts for interviews where the reporter was tough tend to evoke public sympathy for the person being interviewed by the “mean ol’ ” media. (I said that in my best Sarah Palin voice)

Thus far, the biggest struggle I’ve encountered  working with academics, scientists, and executive branch executives is convincing them why they should do media and that training will give them confidence that bad experiences will be few and very far between.

I hate when a client has a bad experience and comes to me and says “See, I told you, I told you!!” Because, in those very, very rare instances, they typically did nothing wrong. They simply spoke in a toxic environment, and the only thing to do going forward is take the “L” and try your best to forget about it.

What I hate is when media trainers are informed about a clients’ bad experience and their reaction is “well, you have to be more careful next time.”

Sometimes there’s nothing you can do.  Media trainers should recognize and acknowledge those instances to avoid confusing clients.

As for Clinton Portis, he’ll be okay. He’s probably already receiving his fair share of behind the scenes support. Much of it probably coming from his disingenuous employer.

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September13,2010

The Problem With Defending Kanye West

We all defend people we like. If we think we identify with someone, we’ll always find a way to defend their actions. If you’ve ever seen me in a debate about Harold Ford Jr., you’ll know that’s true. I’m a big fan of Ford and am notoriously skillful at finding some right in all of his wrongs.

But there are some instances in which I have to give it up. Like when Ford wanted to run for Senate in NY but neglected to ever once file his taxes there. Or, when asked about whether or not he’d been to Long Island, his answer was that he flew over it once in his helicopter.

Talk about out of touch.

Those are exactly the words I would use to describe those who defend Kanye West’s actions. West is 33  in celeb years, which probably makes him more like 36. Still, at his age he, last year, jumped on stage to snatch an award out of Taylor Swift’s hand and inform her and the rest of America that MTV was entitled to their little opinion but really she needed to sit her ass down because Beyonce’s “Single Ladies” was the greatest video of all time.

OF ALL TIME!

Yes, better than Thriller, better than Janet Jackson’s “Rhythm Nation,” better than the Eurthymics “Sweet Dreams,” Missy’s “Rain” video, Korn’s “Freak on a Leash,” and anything ever made by Madonna, Lady GaGa, Duran Duran, or anyone else.

Obviously, that was the alcohol talking. A bottle of alcohol that he apparently passed around to others who, thankfully, were able to remain in their seats despite whether or not they agreed with who won subsequent awards.

Continue Reading…

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August23,2010

It’s Time For the Left to Take Responsibility for Sarah Palin

This is the first time I’ve written anything about Sarah Palin since 2009 when a writer over at The Grio tried to illustrate Palin’s so-called commonalities with black women. Needless to say, I took issue with that on my personal blog. But mostly, since Palin and McCain were roundly beaten in the Presidential election, I’ve ignored Palin’s existence because she’s pretty much irrelevant.

On Friday, I decided to use tweetdeck’s trusty global filter, to mute all tweets with the words “Sarah Palin” or “Glenn Beck” in them. Quite frankly, I’m tired of people on the left making a big deal over every single thing Palin and Beck say. The obsession the left has with “calling out” people like Palin is a massive waste of time. When I mentioned this on twitter, of course people disagreed saying that Palin and Beck are influential and that we have to speak out against people who threaten our…something…or other. Frankly, I don’t know and I don’t care.

It’s time for the left to take responsibility for Palin. Sure the right made her relevant insofar as the election was concerned. But after that, her existence and any remaining attention she’s gotten has been provided to her by the liberal crowd–whether it was Oprah’s questionable decision to have her on her show to promote her “book” or the constant overreactions to every idiotic thing she says.

This is a pattern with the left and it feeds into Palin’s plans. If people remember, way back after the election when conservatives governors met for their annual meeting, the media kept asking whether or not Palin was a leader in the party. GOP Governors and members of Congress spent the entire week trying to shrug off questions about the moose-hunting mother of five. It was clear they didn’t know what role, if any, she should play in their party going forward. Even her speaking role at the conference was begrudgingly allowed. But the mainstream media and the media on the left continued to make her role an issue.

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August22,2010

Don’t Follow Jason Whitlock’s Example and Publicly Bash Your Old Bosses

I’m the first to admit that I’m not a fan of former Kansas City Star columnist Jason Whitlock. I think he’s popular not because he’s a good writer or because his analysis of sports is on point, but because he’s controversial. And in today’s environment, whatever gets page views, ad clicks, or attention wins the day. On Friday, Whitlock took to the airwaves to talk for over an hour about why he was leaving the Kansas City Star for the Fox network.

Whitlock accused the Kansas City Star of all sorts of improprieties, but what his problem boiled down to was that he asked for something from his bosses and didn’t get it.

Join the club.

Obviously, Whitlock didn’t just notice the ethical issues at the Star just prior to quitting his job. The reality is, he was more than happy to overlook those flaws as long as he was getting what he wanted. But when he went to his bosses and asked for them to “maximize” their use of him (he wasn’t specific during the portion of the interview I heard, but I take that to mean giving him a lot more attention and money) suddenly everything he’d witnessed at the paper became an issue of concern.

Much like Lebron James’ silly “Decision” special, Whitlocks “Explanation” episode was just as lengthy, tired and narcissistic. And while such a stunt may go over fine in the world of entertainment (notice, I didn’t say journalism), for the rest of you 9 to 5ers and freelancers and other people who care about whether or not you ever work again, making a point of publicly dissing your former employer isn’t the right call.

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August13,2010

Quick Friday Thoughts on the (Un)Professional Left

The firestorm Press Secretary Robert Gibbs created when he brutally rebuffed the criticism of the administration levied by what he referred to as the “professional left” begs some questions about what it means to be the left, what it means to be progressive, what it means to be liberal, and, quite frankly, what it means to be a Democrat.

I fairly certain that all of these terms mean something different yet I’m hard pressed to strictly define them. I’ve long considered myself a Democrat, not because I’m not a conservative and not because I’m a liberal, but because I believe in what is (or at least what once was) the Democratic party platform.  That probably automatically qualifies me as a leftie, but that says nothing as to how progressive I am and doesn’t speak to the degree of liberalness my policy views entail.

Where I am going with this? Oh yes…

President Obama.

Throughout the primaries and most certainly during the actual Presidential election cycle, the right painted a scarlet “L” across the President’s chest in an effort to make the then-candidate less appealing. But that “L” really had not much to do with Obama’s vision for the country or actual views on policy in America.

Since the right has all but been co-opted by Neo-cons who are more neo than con and Tea Partiers who are dissatisfied but have only a vague notion of why and what they want to do about it, the ideas coming from the right side of the pendulum for at least 10 years have largely been either too extreme or nonexistent.  This phenomenon has created a lot of default liberals (and even default Democrats like Arlen Specter) and I would argue that the President is one.

Who doesn’t look liberal next to the party of Glenn Beck? Having no other option, the lefty media and the as-yet-undefined presidential candidate settled into a willing political arranged marriage.  The environment seemed prime for Obama to have the type of relationship with the left cohort that Bush had with the right.

But that hasn’t happened. And that’s why the leftist media is in a tizzy and the administration is frustrated. The left media is defined not by who they are but who they’re not. There are degrees of the left–not every outlet is the same. Politico seems more akin to the The Daily Caller when you compare it to The Nation.  Salon’s bipolar coverage of politics and Keith Olbermann’s predictable histrionics is enough to make you long for Maddow’s steady hand. Yet the perception of sameness remains, and it matters more to the deliverer of the message (an administration) than it does to the distributor (the media). Quite frankly, it’s confusing on the left. The right has it easy in this regard.

Consequently, Gibbs’ frustration with the left’s criticism isn’t just about what being said, it’s also about finding a home for what he wants to say.  And currently, the administration’s messages are homeless.

The question is did the media on the left abandon the messages or did the administration run away from home?

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